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Apprentice Parts Advisor – SHB Hire Ltd – Exeter

Apprentice Parts Advisor – SHB Hire Ltd – Exeter

Apprentice Parts Advisor – SHB Hire Ltd – Exeter

Employer:   SHB Hire Ltd.

Learning Provider: ProVQ Ltd

Contracted Provider: ProVQ Ltd

Learning Delivery Site:    ProVQ Training Centre, Atcham

Vacancy Description – Apprentice Parts Advisor

About the Employer

SHB Hire Ltd is a family owned and operated company which has provided vehicle hire and management for nearly 50 years. They have a diverse fleet of over 16,000 vehicles ranging from cars and HGVs to golf buggies and ATVs. SHB Hire Ltd are an award-winning company having won the award for Van/Truck Rental Company of the Year at the Commercial Fleet Van Awards 2015 and for Van Rental Company of the Year and Supplier of the Year at the Fleet Van Awards 2014. SHB Hire Ltd believe that to be successful at work, you need to enjoy what you do and be rewarded for your efforts. SHB Hire Ltd will help you to play to your strengths and develop and build a career that you can be proud of.

Vacancy description

If you like the idea of, working within a team, working hard to meet customer’s needs, and, working with computer systems.  Then this is an exciting opportunity for you.

The Apprentice Parts Advisor co-ordinates parts sales to ensure that customers are always able to have the parts they require when they need them. This involves using the company’s computer system to log stock movements and produce orders.  Liaising with colleagues, developing skills to improve parts sales performance, and dealing with enquiries from both trade and retail customers.

Duties will include;

  • Using the company’s sophisticated computer system to log stock movements and produce orders
  • Liaising with colleagues and customers.
  • Developing skills to improve parts sales performance and dealing with enquiries from both trade and retail customers.

Your advanced apprenticeship will last approximately 2 years

A competent Parts Advisor has many transferable skills, and there may be chance to progress within the company

About you

No formal qualifications are required but you must be literate and numerate. Modern logistic support processes and systems are highly complex, and you must have a desire to become a first-rate Parts Advisor. You should also be prepared to learn Maths and English, with a specific emphasis on the industry.

Desired Qualities

You should be;

  • Computer literate
  • Well organised
  • Ability to deal with different types of customers
  • Outgoing
  • Good listener
  • Team player
  • Willing to study hard

Training to be provided

When successful you will be awarded:

Level 3, Advanced Apprenticeship

  • VCQ Level 3 Diploma in Vehicle Part Competence
  • VRQ Level 3 Diploma in Vehicle Part Principles
  • Functional Skills in English, Maths at Level 2 (if required)

The Apprenticeship, is a great way of joining our winning team. With mentoring, support and monitoring whilst at work, combined with 12 weeks of residential training (over 2 years) at the Atcham Training Centre.  You will gain the knowledge and skills required to achieve the Level 3 Advanced Apprenticeship Qualification.

Apprentices stay at the International Hotel in Telford.

All travel, and, accommodation costs are covered by the employer, whilst attending the Training Centre.

Vacancy address:

Grace Road Central
Marsh Barton Trading Estate
Exeter
Devon
EX2 8QA