With over 170 dealerships across the UK, Toyota is one of the leading motor vehicle manufacturers and the sales performance over the past decade has consolidated the UK’s position as one of Toyota’s strongest European markets.
The Apprentice Parts Advisor co-ordinates parts sales to ensure that customers are always able to have the parts they require when they need them. This involves using the company’s computer system to log stock movements and produce orders. Liaising with colleagues, developing skills to improve parts sales performance, and dealing with enquiries from both trade and retail customers.
Duties will include;
- Using the company’s sophisticated computer system to log stock movements and produce orders
- Liaising with colleagues and customers.
- Developing skills to improve parts sales performance and dealing with enquiries from both trade and retail customers.
Upon successful completion of the apprenticeship, you will gain a Diploma in Vehicle Parts Operations Competence at levels 3
No formal qualifications are required but you must be literate and numerate. Modern logistic support processes and systems are highly complex, and you must have a desire to become a first-rate Parts Advisor and have a thirst for knowledge. You should also be prepared to learn Maths and English, with a specific emphasis on the industry.
Desired skills & Qualities
You should be;
- Computer Literate
- Well organised
- Ability to deal with different types of customers
- Able to think logically
- A good listener
- Able to follow instructions
- Willing to study
- A team player
- Able to work in a busy, fast moving environment
Training to be provided
With mentoring, support and monitoring whilst at work, combined with residential training, you will gain the knowledge and skills required to achieve the qualification from working with some highly skilled professionals.
Please Note: Off the job training is on a residential basis. Apprentices stay at the Mercure Burton Upon Trent. All travel, and, accommodation costs are covered by the employer