Contact us T:01743 762800 E: apprenticeshipfinder@provq.com

Privacy Notice

Apprentice Recruitment Privacy Notice

Who We Are

ProVQ Ltd collect and process your personal information in accordance with this privacy notice and in line with the relevant data protection Regulation and laws. This notice provides you with the information regarding your rights and our obligations, and explains how, why and when we process your personal data.

ProVQ’s registered office is at:

Unit 37 Atcham Business Park,
Atcham,
Shrewsbury,
SY4 4UG

We are a company registered in England and Wales under company number 5559332.

We are registered on the Information Commissioner’s Office Register registration number Z9379595 and act as a data controller.

Our designated Data Protection Appointed Person for the organisation is Carla Warren, who can be contacted at :

ProVQ Ltd,
Unit 37 Atcham Business Park,
Atcham,
Shrewsbury
SY4 4UG

Email : carla@provq.com

Tele: 01743 762800

Information That We Collect

ProVQ processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as detailed in this notice.

You do not have to provide your personal information to ProVQ, however, as your information is required for us to assess your suitability for an apprenticeship programme and introduce you to employers who are looking to employ an apprentice, we will not be able to offer our recruitment service to you without it.

During the recruitment process we collect the following Ordinary personal data:

  • Name
  • Date of Birth
  • Home Address
  • Personal Email
  • Home Telephone Number
  • Mobile Telephone Number
  • Gender
  • GCSE results
  • College or Further Education courses/qualifications
  • Hobbies & interests

 

During the recruitment process the Special Category data that we collect from you is:

  • Your ethnicity
  • Any additional support requirements you may have
  • Physical disabilities, learning difficulties and disabilities and other health related concerns
  • Unspent criminal convictions

We collect this information directly from you via :

  • our on line application form on our web site https://apprenticeshipfinder.co.uk.
  • Our Equal Opportunities monitoring form, completed by you at our selection and recruitment events
  • Through the interview process at our selection & recruitment events

 

How We Use Your Personal Data

ProVQ Ltd will never disclose, share or sell your data without your consent; unless we are required to do so by law. We only keep your data for as long as is necessary and for the purpose detailed in this notice.

We collect, process and store your personal data in order to:

  • match you to suitable apprenticeship vacancies,
  • give you the opportunity to attend a selection and recruitment event to establish your suitability for the vacancies that you have been matched to,
  • enable us to put you in touch with a prospective employer who is looking to employ an apprentice.
  • Provide you with any support arrangements that may be necessary for you to take part in the recruitment process
  • Monitor our recruitment process to ensure a fair process is being carried out

Your Rights

You have the right to ask to see any personal information that ProVQ holds about you and to request information about: –

  • What personal data we hold about you
  • Why we process your data
  • Who we share or disclose your data to
  • How long we intend to keep your personal data for
  • If we did not collect the data directly from you, information about who we got the data from.

If you think that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information. We will aim to correct it as quickly as possible; unless there is a good reason for not doing so, at which point you will be notified.

You also have the right to request that we delete your personal data or restrict processing of it in accordance with the data protection laws. You have the right to object to any direct marketing from us; to exercise your data portability rights, and to be informed about any automated decision-making we may use. (ProVQ do not use any automated decision making processes within the apprentice selection and recruitment process)

If we receive a request from you wanting to exercise any of the above rights, we may ask you for proof of your identity before actioning your request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes stated in this notice or where there is a legal requirement for us to do so.

As part of our selection and recruitment process we share your data with employers who are looking to employ an apprentice. We will not share your information with employers without asking for your consent first.

Employers will only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

ProVQ takes your privacy seriously and takes every reasonable measure and precaution to protect and keep your personal data safe. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, which includes:

TLS, encryptions, password restricted access, two factor authentication, firewalls, anti-virus/malware and a web filtering and monitoring system, as well as secure, lockable filing systems for the storage of paper based documentation and data.

Transfers Outside the EU

ProVQ uses some products or services (or parts of them) that may be hosted or stored in non-EU countries, which means that we may transfer any information which is submitted by you outside the European Economic Area (“EEA”) for the below purposes: –

  • Communications sent via email.

When you send us an email the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by ProVQ to protect your data and comply with the relevant data protection law

How Long We Keep Your Data

ProVQ only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Special Categories Data

Owing to the services that we offer, ProVQ sometimes needs to process sensitive personal information (known as special category data) about you, to :

  • Ensure we can provide you with any support arrangements that may be necessary for you to participate in the ProVQ recruitment process.
  • Monitor ProVQ policies and procedures to ensure that fair processes are being carried out.

Where we collect such information, we will only ask for and process the minimum necessary for the specified purpose and where we are legally allowed to do so.

Where we need your consent for processing special category data, we will obtain your explicit consent through a signature. You can change or withdraw your consent at any time, which we will act on immediately, unless there is a legitimate or legal reason for not doing so.

In order to ensure your welfare and Health & Safety during ProVQ’s selection & recruitment process it may be necessary for us to share special category data with a third party such as an employer. In these cases, will always ask for your explicit consent before sharing any special category data with a third party.

 

Making A Complaint

If you wish to raise a complaint regarding the processing of your personal data or are unhappy with how we have handled your information, you have the right to make a complaint to ProVQ and the supervisory authority.

ProVQ Ltd
Carla Warren
ProVQ Ltd
Unit 37 Atcham Business Park
Atcham
Shrewsbury
SY4 4UG

Email: carla@provq.com
Telephone: 01743 762800

Information Commissioners Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: https://ico.org.uk/global/contact-us/email/
Telephone: 0303 123 1113
Report a concern : https://ico.org.uk/concerns/

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